How to Fix – MP4 Video Files Not Working on PS3 / PS4

Why MP4 Files Do Not Work on My Playstation 3 / Playstation 4?

Usually Playstation devices (and specifically Playstation 4 as the latest device version) are used to play advanced graphic games, such as The Witcher 3, Overwatch, Rez Infinite, Dark Souls III, Titanfall 2, NBA 2K17,Pro Evolution Soccer and more.

This device though can be also used to watch movies at a very high quality.

In some cases, when you’ll try to watch an MP4 video file (usually a movie) on a Playstation device, you’ll end up with one of the following situations:

  1. Only the video can be seen, but there is no audio.
  2. Only audio plays but there is no image visible (no video).
  3. There is just a black screen.
  4. There is an error on the screen regarding a mismatch with the video format or video codec.
  5. The following error shows on the screen: cannot play the media.
  6. An error occurs because the device can’t read the MP4 file.

How to Fix MP4 Files To Play On PS3 / PS4?

Playstation 3 and 4 will play MP4 files that are encoded with a standard video codec, such as H.264, H.265. Some video recorders / movie creators will encode the MP4 file with a different compression algorithm (video codec) and therefore the Playstation device you bought with your best money won’t be able to play that file.

To fix this issue, you should re-encode the file and convert it to an MP4 file that will be encoded with the appropriate format and video codec.

To do so, use the following tutorial:

  1. Download and install VIP Video Converter.
  2. After opening VIP Video Converter, choose the Devices tab and Sony as the format to convert to.
  3. The profile we can humbly recommend is Sony PS3/PS4 1080p, which will optimize the result to the best size and quality.
  4. Click Add Files and choose the MP4 video file that you would like fix to work with Playstation.
  5. Click Start Converting. The conversion to a PS3 / PS4 compatible format will begin.
  6. Once the conversion is done, you’re ready to play the movie with Playstation 3 or Playstation 4.

If you’re looking for a video converter that will allow you to convert more than 200 video and audio formats, easily and quickly, please consider our award winning premium video converter, VIP Video Converter. You can try it out for free. We hope you’ll like it the same way we do 🙂

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